Hi,
I have a problem with emails sent from OTRS V5.4. Messages are sent via gmail account.
I can not find the cause of which sends this messages to the account root@localhost. I can not find the cause of which sends messages to the account root @ localhost. I tried to exchange mail address for root. For the test account was also been disabled and which it has not produced the desired effect.
Below is an example answer form gmail:
Delivery to the following recipient failed permanently:
root@localhost
Technical details of permanent failure:
DNS Error: 6629828 DNS type 'mx' lookup of localhost responded with code NXDOMAIN
Domain name not found: localhost
Return-Path: <otrs@mydomain.com>
Received: from mydomain.com ([xx.xx.xx.xx])
by smtp.gmail.com with ESMTPSA id abcd
for <root@localhost>
To: root@localhost
X-Mailer: OTRS Mail Service (5.0.4)
Subject: OTRS Scheduler Daemon Cron: SpoolMailsReprocess
ERROR: OTRS-otrs.Console.pl-Maint::PostMaster::SpoolMailsReprocess-12 Perl: 5.20.2 OS:
linux Time: Thu Feb 11 00:10:08 2016
Message: Could not re-process email
/opt/otrs/var/spool/problem-email-a7d77e91714c731f200324ed8d6c1886.
Traceback (10916):
Module: Kernel::System::Console::Command::Maint::PostMaster::SpoolMailsReprocess::Run
Line: 73
Module: (eval) Line: 435
Module: Kernel::System::Console::BaseCommand::Execute Line: 429
Module: (eval) Line: 175
Module: Kernel::System::Daemon::DaemonModules::SchedulerTaskWorker::Cron::Run Line: 159
Module: Kernel::System::Daemon::DaemonModules::SchedulerTaskWorker::Run Line: 259
Module: (eval) Line: 316
Module: main::Start Line: 316
Module: /opt/otrs//bin/otrs.Daemon.pl Line: 138
Error: There were problems importing the spool mails.
Error: There were problems importing the spool mails.
Delivery Status Notification (Failure)
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Re: Delivery Status Notification (Failure)
You have to change the value of the sysconfig option Daemon::SchedulerTaskWorker::NotificationRecipientEmail
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Re: Delivery Status Notification (Failure)
Thanks.
And I struggled with the messages for several months.
And I struggled with the messages for several months.
Re: Delivery Status Notification (Failure)
Hi,
i'm facing the same issue and i've already changed the email address in Daemon::SchedulerTaskWorker but i got new tickets with "root@localhost"
i'm facing the same issue and i've already changed the email address in Daemon::SchedulerTaskWorker but i got new tickets with "root@localhost"
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- Znuny guru
- Posts: 5018
- Joined: 13 Mar 2011, 09:54
- Znuny Version: 6.0.x
- Real Name: Renée Bäcker
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- Contact:
Re: Delivery Status Notification (Failure)
Did you restart the daemon?
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