bulk template answer

Moderator: crythias

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vincent13
Znuny newbie
Posts: 43
Joined: 28 May 2013, 12:38
Znuny Version: 3.2000
Company: cpr sncf

bulk template answer

Post by vincent13 »

is there a way to bulk answer to client

not add a note but answer (with a mail)

and better using a template ?
lab : otrs 5rc1 test : otrs 3.3.15 prod : cluster 3.3.15
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