Update to 4.0.10 problem.
Moderator: crythias
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- Znuny newbie
- Posts: 3
- Joined: 20 Jul 2015, 09:10
- Znuny Version: 4.0.8
Update to 4.0.10 problem.
Hi,
I have a problem with update via OTRS Appliance Manager from version 4.0.8 to 4.0.10. I'm getting info about new two versions to update (4.0.9 and 4.0.10) but in Appliance Manager i have information "Your system is already up to date. There are no updates available."
I have executed scripts otrs.RebuildConfig.pl and otrs.DeleteCache.pl but it doesn't help.
There is any way to fix this? Or manually update to the new version?
Regards,
Mike
I have a problem with update via OTRS Appliance Manager from version 4.0.8 to 4.0.10. I'm getting info about new two versions to update (4.0.9 and 4.0.10) but in Appliance Manager i have information "Your system is already up to date. There are no updates available."
I have executed scripts otrs.RebuildConfig.pl and otrs.DeleteCache.pl but it doesn't help.
There is any way to fix this? Or manually update to the new version?
Regards,
Mike
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- Znuny newbie
- Posts: 3
- Joined: 20 Jul 2015, 09:10
- Znuny Version: 4.0.8
Re: Update to 4.0.10 problem.
there is no appliance version > than 4.0.8
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
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- Znuny newbie
- Posts: 3
- Joined: 20 Jul 2015, 09:10
- Znuny Version: 4.0.8
Re: Update to 4.0.10 problem.
I don't understand. So how exactly can i update OTRS to 4.0.10? I have to wait for Appliance 4.0.10 version and then update will be available? Or there is other manual method?there is no appliance version > than 4.0.8
Re: Update to 4.0.10 problem.
The official appliance version is still 4.0.8 so you cannot upgrade through the normal path.
I have no experience with the appliance but I suspect you can manually upgrade following the normal upgrade procedure. I would try it on a test system to see what the result is though!
I have no experience with the appliance but I suspect you can manually upgrade following the normal upgrade procedure. I would try it on a test system to see what the result is though!
Re: Update to 4.0.10 problem.
best would be to switch to a "normal" linux box and dot hte upgrade there
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
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- Znuny newbie
- Posts: 70
- Joined: 08 Jan 2015, 17:01
- Znuny Version: 5.0.10
- Real Name: Egareg JAOUEN
- Company: Elitt
Re: Update to 4.0.10 problem.
Do you mean there won't be any update version for appliance systems ?jojo wrote:there is no appliance version > than 4.0.8
I saw the release notice for v4.0.9 and was waiting for the release of appliance package when I saw the release notice for v4.0.10 without any information for appliance systems.
I can't change my server OS and install a "normal" Linux.
OTRS v5.0.10 on Fedora25 with posgreSQL 9.4.9 database
Re: Update to 4.0.10 problem.
yes, no appliance > 4.0.8
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
-
- Znuny newbie
- Posts: 70
- Joined: 08 Jan 2015, 17:01
- Znuny Version: 5.0.10
- Real Name: Egareg JAOUEN
- Company: Elitt
Re: Update to 4.0.10 problem.
OK. Thank you for your answer.
Is there any explanation available for this decision ?
Is there any explanation available for this decision ?
OTRS v5.0.10 on Fedora25 with posgreSQL 9.4.9 database
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- Znuny wizard
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- Znuny Version: 6.5.4
- Real Name: Schulmann
Re: Update to 4.0.10 problem.
viewtopic.php?f=53&t=29890#p121246elitt wrote:Is there any explanation available for this decision ?
Znuny6/Debian/ESXi