Running otrs 4.0.9 on OpenSuse 13.2 with apache 2.4
For some reason I can't get the redirection to work with my FQDN
So I have to type https://support.domain.com/otrs/index.pl or /otrs/customer.pl
In the apache log i get 403 error so it should redirect to /otrs/index.pl...
Any ideas?
Here's my otrs.conf under /etc/apache2/conf.d
Code: Select all
# --
# added for OTRS (http://otrs.org/)
# --
ScriptAlias /otrs/ "/opt/otrs/bin/cgi-bin/"
Alias /otrs-web/ "/opt/otrs/var/httpd/htdocs/"
<IfModule mod_perl.c>
# Setup environment and preload modules
Perlrequire /opt/otrs/scripts/apache2-perl-startup.pl
# Reload Perl modules when changed on disk
PerlModule Apache2::Reload
PerlInitHandler Apache2::Reload
# general mod_perl2 options
<Location /otrs>
# ErrorDocument 403 /otrs/customer.pl
ErrorDocument 403 /otrs/index.pl
SetHandler perl-script
PerlResponseHandler ModPerl::Registry
Options +ExecCGI
PerlOptions +ParseHeaders
PerlOptions +SetupEnv
<IfModule mod_version.c>
<IfVersion < 2.4>
Order allow,deny
Allow from all
</IfVersion>
<IfVersion >= 2.4>
Require all granted
</IfVersion>
</IfModule>
<IfModule !mod_version.c>
Order allow,deny
Allow from all
</IfModule>
</Location>
# mod_perl2 options for GenericInterface
<Location /otrs/nph-genericinterface.pl>
PerlOptions -ParseHeaders
</Location>
</IfModule>
<Directory "/opt/otrs/bin/cgi-bin/">
AllowOverride None
Options +ExecCGI -Includes
<IfModule mod_version.c>
<IfVersion < 2.4>
Order allow,deny
Allow from all
</IfVersion>
<IfVersion >= 2.4>
Require all granted
</IfVersion>
</IfModule>
<IfModule !mod_version.c>
Order allow,deny
Allow from all
</IfModule>
<IfModule mod_filter.c>
<IfModule mod_deflate.c>
AddOutputFilterByType DEFLATE text/html text/javascript application/javascript text/css text/xml application/json text/json
</IfModule>
</IfModule>
</Directory>
<Directory "/opt/otrs/var/httpd/htdocs/">
AllowOverride None
<IfModule mod_version.c>
<IfVersion < 2.4>
Order allow,deny
Allow from all
</IfVersion>
<IfVersion >= 2.4>
Require all granted
</IfVersion>
</IfModule>
<IfModule !mod_version.c>
Order allow,deny
Allow from all
</IfModule>
<IfModule mod_filter.c>
<IfModule mod_deflate.c>
AddOutputFilterByType DEFLATE text/html text/javascript application/javascript text/css text/xml application/json text/json
</IfModule>
</IfModule>
# Make sure CSS and JS files are read as UTF8 by the browsers.
AddCharset UTF-8 .css
AddCharset UTF-8 .js
# Set explicit mime type for woff fonts since it is relatively new and apache may not know about it.
AddType application/font-woff .woff
</Directory>
<IfModule mod_headers.c>
# Cache css-cache for 30 days
<Directory "/opt/otrs/var/httpd/htdocs/skins/*/*/css-cache">
<FilesMatch "\.(css|CSS)$">
Header set Cache-Control "max-age=2592000 must-revalidate"
</FilesMatch>
</Directory>
# Cache css thirdparty for 4 hours, including icon fonts
<Directory "/opt/otrs/var/httpd/htdocs/skins/*/*/css/thirdparty">
<FilesMatch "\.(css|CSS|woff|svg)$">
Header set Cache-Control "max-age=14400 must-revalidate"
</FilesMatch>
</Directory>
# Cache js-cache for 30 days
<Directory "/opt/otrs/var/httpd/htdocs/js/js-cache">
<FilesMatch "\.(js|JS)$">
Header set Cache-Control "max-age=2592000 must-revalidate"
</FilesMatch>
</Directory>
# Cache js thirdparty for 4 hours
<Directory "/opt/otrs/var/httpd/htdocs/js/thirdparty/">
<FilesMatch "\.(js|JS)$">
Header set Cache-Control "max-age=14400 must-revalidate"
</FilesMatch>
</Directory>
</IfModule>
# Limit the number of requests per child to avoid excessive memory usage
MaxRequestsPerChild 4000