Do you have an idea how to restrict to empty the list of process on the customer portail.
I try to setup an ACL
like :
Match settings
Properties
CustomerUser
UserCity:
[RegExp]T.*x
Change settings
Possible
Process
(nothing)
PossibleNot
Process
P4xP2xP3xP1xP5x
but I get all the list of process and not an empty list !?????!!!
If I set possible process with one value it is okay.
so there no way to setup no acces to some customer to process at all ???????
ACL for process
Moderator: crythias
ACL for process
lab : otrs 5rc1 test : otrs 3.3.15 prod : cluster 3.3.15
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- Znuny guru
- Posts: 2210
- Joined: 13 Mar 2014, 09:16
- Znuny Version: 6.0.14
- Real Name: Rolf Straub
Re: ACL for process
Please use less question marks.
Read the doc for ACLs on processes. I think they say there you can only restrict processes based on the user login.
Read the doc for ACLs on processes. I think they say there you can only restrict processes based on the user login.
Currently using: OTRS 6.0.14 -- MariaDB -- Ubuntu 16 LTS