ACL for process

Moderator: crythias

Post Reply
vincent13
Znuny newbie
Posts: 43
Joined: 28 May 2013, 12:38
Znuny Version: 3.2000
Company: cpr sncf

ACL for process

Post by vincent13 »

Do you have an idea how to restrict to empty the list of process on the customer portail.

I try to setup an ACL
like :

Match settings
Properties
CustomerUser
UserCity:
[RegExp]T.*x


Change settings
Possible
Process
(nothing)
PossibleNot
Process
P4xP2xP3xP1xP5x

but I get all the list of process and not an empty list !?????!!!

If I set possible process with one value it is okay.


so there no way to setup no acces to some customer to process at all ???????
lab : otrs 5rc1 test : otrs 3.3.15 prod : cluster 3.3.15
RStraub
Znuny guru
Posts: 2210
Joined: 13 Mar 2014, 09:16
Znuny Version: 6.0.14
Real Name: Rolf Straub

Re: ACL for process

Post by RStraub »

Please use less question marks.

Read the doc for ACLs on processes. I think they say there you can only restrict processes based on the user login.
Currently using: OTRS 6.0.14 -- MariaDB -- Ubuntu 16 LTS
Post Reply