Change Authentication Method

Moderator: crythias

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steeman
Znuny newbie
Posts: 67
Joined: 22 May 2013, 11:35
Znuny Version: 3.3.2
Real Name: Philip Steeman
Company: VIVES

Change Authentication Method

Post by steeman »

I got a OTRS, version 3.3.8, working with Shibboleth Authentication for the agents with no problems at all.
$Self->{'AuthModule'} = 'Kernel::System::Auth::Shibboleth';
This is some sort of HTTPBasicAuth

Now I want to change this to LDAP (or DB as a test).
My AuthModule is now:
$Self->{'AuthModule'} = 'Kernel::System::Auth::DB';

When I go to http://servername/otrs/index.pl

I never get a login-screen, and always get the /agent-not-authorised-for-otrs.html warning.

I already tried otrs.RebuildConfig as a last resort, but I can't get AuthModule::DB to work.

What have I missed?

Philip
crythias
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Re: Change Authentication Method

Post by crythias »

login url
OTRS 6.0.x (private/testing/public) on Linux with MySQL database.
Please edit your signature to include your OTRS version, Operating System, and database type.
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steeman
Znuny newbie
Posts: 67
Joined: 22 May 2013, 11:35
Znuny Version: 3.3.2
Real Name: Philip Steeman
Company: VIVES

Re: Change Authentication Method

Post by steeman »

I added in Config.pm:
$Self->{LoginURL} = ''; (empty string)

and everything works now.

Originally I removed that line out of Config.pm, but this doesn't help, because there is some sort of copy in ZZZAuto.pm.

How can I remove it there? I don't need this anymore.

Thanks!

Philip
crythias
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Re: Change Authentication Method

Post by crythias »

If it's in ZZZAuto.pm, it's because it was set in SysConfig.
OTRS 6.0.x (private/testing/public) on Linux with MySQL database.
Please edit your signature to include your OTRS version, Operating System, and database type.
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steeman
Znuny newbie
Posts: 67
Joined: 22 May 2013, 11:35
Znuny Version: 3.3.2
Real Name: Philip Steeman
Company: VIVES

[SOLVED] Re: Change Authentication Method

Post by steeman »

With unselecting the LoginURL in Sysconfig, I can remove the loginURL-line in Config.pm

Thanks for the quick en correct answer.

Philip
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