Is there any way to delete the first activity during the design of a process.
Because after having link a first activity to the start of process when I try to delete it (because I want to change it for example) I got a refused message because the activy is in use !?
but ... how to !!!!!????
Process ticket start activity dialog delete [SOLVED]
Moderator: crythias
Process ticket start activity dialog delete [SOLVED]
Last edited by vincent13 on 26 Nov 2014, 13:43, edited 1 time in total.
lab : otrs 5rc1 test : otrs 3.3.15 prod : cluster 3.3.15
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Re: Process ticket start activity dialog delete
First add the new "StartActivity" to the canvas.
Then drag and drop the line from the starting point to your new Activity.
Remove the old one from the canvas and you should be good to delete it.
Then drag and drop the line from the starting point to your new Activity.
Remove the old one from the canvas and you should be good to delete it.
Currently using: OTRS 6.0.14 -- MariaDB -- Ubuntu 16 LTS
Re: Process ticket start activity dialog delete [SOLVED]
you're right !
you could only replace the first activity but no delete .
you could only replace the first activity but no delete .
lab : otrs 5rc1 test : otrs 3.3.15 prod : cluster 3.3.15