Column for Dynamic Field display in customerticketoverview

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kalyana1315
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Column for Dynamic Field display in customerticketoverview

Post by kalyana1315 »

Hi,

I have a dynamic fields I would like to add as columns to CustomerTicketOverview displays. we are trying like $QData{"DynamicField_*} isn't working.


how to added dynamic field as a column to a CustomerTicketOverview display ??
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Re: Column for Dynamic Field display in customerticketovervi

Post by jojo »

just add it via Ticket::Frontend::CustomerTicketOverview###DynamicField
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kalyana1315
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Re: Column for Dynamic Field display in customerticketovervi

Post by kalyana1315 »

jojo wrote:just add it via Ticket::Frontend::CustomerTicketOverview###DynamicField

OTRS 3.1.4 vision Ticket::Frontend::CustomerTicketOverview###DynamicField option not available how to customerticketoverview.dtl???
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Re: Column for Dynamic Field display in customerticketovervi

Post by jojo »

use the latest version of otrs (3.3.6)
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kalyana1315
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Re: Column for Dynamic Field display in customerticketovervi

Post by kalyana1315 »

jojo wrote:use the latest version of otrs (3.3.6)
hi jojo
currently this server in production ,any option to add Column for Dynamic Field display in customerticketoverview with out any update version ?
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Re: Column for Dynamic Field display in customerticketovervi

Post by reneeb »

That would need development. You have to change the .dtl and the .pm file
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Re: Column for Dynamic Field display in customerticketovervi

Post by jojo »

why you are using an outdated and unsecure version?
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