Hi all,
Is it possible to not only have the service name in the dropdown in tickets, but also the comments field?
I mean like this:
At the same time I would like to have the comment displayed in the ticket information in AgentTicketZoom:
Any help is dearly apprechiated.
Kind regards,
Andy Grootens
Service dropdown
Moderator: crythias
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andy1967
- Znuny newbie
- Posts: 15
- Joined: 13 Jun 2012, 08:42
- Znuny Version: 3.1.7
- Real Name: Andy Grootens
Service dropdown
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Re: Service dropdown
Hi,
as far as I know, this is not possible in a default configuration. Needs development.
Flo
as far as I know, this is not possible in a default configuration. Needs development.
Flo
OTRS 8 SILVER (Prod)
OTRS 8 auf Debian 11 (Test)
Znuny 7.x latest version testing auf Debian 11
-- Ich beantworte keine Forums-Fragen PN - No PN please
I won't answer to unfriendly users any more. A greeting and regards are just polite.
OTRS 8 auf Debian 11 (Test)
Znuny 7.x latest version testing auf Debian 11
-- Ich beantworte keine Forums-Fragen PN - No PN please
I won't answer to unfriendly users any more. A greeting and regards are just polite.