Hi ,
I have recently upgraded to ITSM 3.1.7 and the notification icon in the toolbar for work orders is missing. I have looked into both into
Frontend::Agent::ToolBar
Module for "ITSM change management" and "Ticket" in sysconfig however could not resolve the problem. I am the work order agent for several work orders on OTRS however no notification icon is being displayed..............Please assist.
Missing Workorder Notification Icon after upgrade to 3.1.7
Moderator: crythias
Re: Missing Workorder Notification Icon after upgrade to 3.1
Does anyone have a solution to this please ???
Re: Missing Workorder Notification Icon after upgrade to 3.1
did you upgrade all packages via package manager?
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
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"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
Re: Missing Workorder Notification Icon after upgrade to 3.1
Yes I have But I have upgraded ITSM only. Will that cause any issues here ??
Re: Missing Workorder Notification Icon after upgrade to 3.1
Can anyone sort this out for me.. please.. ??