[SOLVED] How to get a friendly URL

[bleitner]

I'm trying to get to a friendly url:

http://otrs.domain.com for http://otrs.domain.com/otrs/index.pl
and
http://helpdesk.domain.com for http://otrs.domain.com/otrs/customer.pl

I've tried using the solution is this How-To:
viewtopic.php?f=60&t=9329
which works for index.pl, but doesn't seem to solve for customer.pl. I've asked in multiple threads and have not received any answers.

I've tried using the solution in this thread:
viewtopic.php?f=62&t=15133
but when I add the rewrite to the httpd.conf file the browser tries to download the *.pl file rather than render it.

Can anyone provide some assistance with achieving this?

[crythias]

index.pl is DirectoryIndex in SetHandler perl-script
It would make sense to include a DirectoryIndex to include customer.pl
If not, create a new folder with customer.pl being index.pl in it and point to it in the customer virtualhost.

[bleitner]

Got this done, had to add some virtual host for each scenario as well as the rewrites for each.