Hi all, I am getting this error in otrs:
ERROR: OTRS-PostMasterMailbox.pl-10 Perl: 5.10.1 OS: linux Time: Wed May 30 15:33:02 2012
Message: IMAPS: Can't fetch email 6 from mail@domain.com/imap.gmail.com. Email to big (32936 KB - max 16384 KB)!
otrs version is 3.0.11.
Obviously the mail size is too big, but where to change it ?
Thank you for any help!
IMAPS: Can't fetch email
Moderator: crythias
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Wolfgangf
- Znuny ninja
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Re: IMAPS: Can't fetch email
Have the explaination already: Email to big
max. Email size can be configured via Admin area
max. Email size can be configured via Admin area
Produktiv:
OTRS 6.0.13/ ITSM 6.0.13
OS: SUSE Linux (SLES 12, Leap), MySql 5.5.x, 5.6.x
Windows 2012 AD Integration (agents and customers), Nagios integration (incidents, CMDB), Survey, TimeAccounting
OTRS 6.0.13/ ITSM 6.0.13
OS: SUSE Linux (SLES 12, Leap), MySql 5.5.x, 5.6.x
Windows 2012 AD Integration (agents and customers), Nagios integration (incidents, CMDB), Survey, TimeAccounting
Re: IMAPS: Can't fetch email
Sysconfig Core::Postmaster
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
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wiegandr
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Re: IMAPS: Can't fetch email
Wolfgangf wrote:Have the explaination already: Email to big
max. Email size can be configured via Admin area
I am using version 5.x - where can I configure this parameter to fetch emails greater then 30MB?
Thank You
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zzz
- Znuny superhero
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Re: IMAPS: Can't fetch email
jojo said it already:wiegandr wrote:Wolfgangf wrote:Have the explaination already: Email to big
max. Email size can be configured via Admin area
I am using version 5.x - where can I configure this parameter to fetch emails greater then 30MB?
Thank You
Ticket → Core::PostMaster###PostMasterMaxEmailSize
/otrs/index.pl?Action=AdminSysConfig;Subaction=Edit;SysConfigSubGroup=Core%3A%3APostMaster;SysConfigGroup=Ticket
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