automatic CustomerID

[pandafree]

Hello,

How to generate automatic CustomerID and ContactID ?

OTRS 3.0.9

Thanks.

[crythias]

CustomerID gets assigned automatically already. By default, it's the email address of the Customer.
I don't know what ContactID means to you.

[pandafree]

I want to Add Customer Companies, CustomerID is not generate auto.I'm testing OTRS:ITSM 3.0.4

[crythias]

Type it in.

By the time you tell us what you want via forum, you probably could just as easily have filled in the CustomerID by typing.

Please describe any specific criteria for what you'd like to have filled in the CustomerID field automatically.

[pandafree]

I want to create auto CustomerID because I have to many customer.

[crythias]

where is your customer list coming from? Are you intending to type each one in manually or would you like to link it to an established database? If you already have a customer list, use the phone number or email address as the CustomerID.

[MichaelR]

That screen shot is for the customer company? :S

[pandafree]

Hello,

I don't write customerID I want to give CustomerID by OTRS system automatic