Problem with Web Installer

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xanthi
Znuny newbie
Posts: 2
Joined: 28 Aug 2011, 18:22
Znuny Version: 3.0.10
Real Name: Matt Hanley
Company: Fluidgroup

Problem with Web Installer

Post by xanthi »

Hi,

I'm new to OTRS and have been trying to install it on CentOS 5. I've reached the web installer stage and completed the database setup in step 2.

Clicking the "Next" button after the "Database setup successful!" message results in a failed page load and chrome gives an error stating that the connection was closed before any data was sent.

Any insight would be greatly appreciated.

Regards
xanthi
Znuny newbie
Posts: 2
Joined: 28 Aug 2011, 18:22
Znuny Version: 3.0.10
Real Name: Matt Hanley
Company: Fluidgroup

Re: Problem with Web Installer

Post by xanthi »

I believe I've found the issue - I've been running on a VPS with 128mb RAM, and the VPS was struggling. Upgrading it to 256mb seems to have fixed the issue.
MichaelR
Znuny expert
Posts: 250
Joined: 12 Oct 2010, 01:35
Znuny Version: 3.0.9
Company: LRS Health

Re: Problem with Web Installer

Post by MichaelR »

Yeah... to run multiple apache instances and MySQL you are going to need a bit more than 128mb RAM lol

Hell, my 2 Apache instances are taking up 400mb of RAM themselves. Then you take the DB into account...
OTRS: 3.0.9 & ITSM 3.0.4 - OS: Windows 7 - DB: MySQL - Heaps of random/useful hacks :)
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