Inline images not showing in replys

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MichaelR
Znuny expert
Posts: 250
Joined: 12 Oct 2010, 01:35
Znuny Version: 3.0.9
Company: LRS Health

Inline images not showing in replys

Post by MichaelR »

G'day,

When a customer sends in an email with an in-line picture in their signature, and OTRS provides its automatic response, the image is replaced with something like:

Code: Select all

[cid:image002.png@01CC4E07.12580E00]<http://intranet/>
Any ideas why this is happening?

- Michael
OTRS: 3.0.9 & ITSM 3.0.4 - OS: Windows 7 - DB: MySQL - Heaps of random/useful hacks :)
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ArticleFreeTime1-3
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