Cannot set permissions on group

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peacefrog
Znuny newbie
Posts: 38
Joined: 10 Aug 2010, 14:37
Znuny Version: 2.4.7

Cannot set permissions on group

Post by peacefrog »

OTRS 3.0.8, LDAP Auth.
Just enabled "Customer Groups"
Trying to open group and allow existent users to write to it

"Change Customer Relations for Group Tickets"

Clicking on "RO, RW" for whole list. >Submit. Then opening same page, permissions are partially gone. Some users has permissions, some - not

Thank you
peacefrog
Znuny newbie
Posts: 38
Joined: 10 Aug 2010, 14:37
Znuny Version: 2.4.7

Re: Cannot set permissions on group

Post by peacefrog »

Have noticed "Mon Jul 4 11:52:30 2011 error OTRS-CGI-10 Sizelimit exceeded" in the log when trying to set permissions. I saw that there is LDAP limitation for 1000 users, but we have only 160 of them
peacefrog
Znuny newbie
Posts: 38
Joined: 10 Aug 2010, 14:37
Znuny Version: 2.4.7

Re: Cannot set permissions on group

Post by peacefrog »

It seems like it's in a code, but i cannot find this setting

When I'm using wildcards, like "*@*" in "customers>groups relationship it doesent give me all users, user list stops somewhere on "T" alphabetically and "sizelimit exceeded" appears in Log.

Where i can find these settings?
peacefrog
Znuny newbie
Posts: 38
Joined: 10 Aug 2010, 14:37
Znuny Version: 2.4.7

Re: Cannot set permissions on group

Post by peacefrog »

Thank you for your replies, i solved the problem
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