So[Don't apear type and service of ticketsinfrontedofcustom]

Moderator: crythias

Post Reply
ioviedo
Znuny newbie
Posts: 63
Joined: 22 Jan 2013, 19:26
Znuny Version: 3.1.12
Real Name: Iván Oviedo
Company: ESPOl

So[Don't apear type and service of ticketsinfrontedofcustom]

Post by ioviedo »

Hi everyone, i have a trouble: Don't apear "type and service of tickets" in fronted of customer. Does someone know how to resolve it??
Last edited by ioviedo on 06 May 2013, 22:30, edited 1 time in total.
Top
ioviedo
Znuny newbie
Posts: 63
Joined: 22 Jan 2013, 19:26
Znuny Version: 3.1.12
Real Name: Iván Oviedo
Company: ESPOl

Re: Don't apear type and service of tickets in fronted of cu

Post by ioviedo »

My versión of OTRS is 3.2.6
Top
crythias
Moderator
Posts: 10169
Joined: 04 May 2010, 18:38
Znuny Version: 5.0.x
Location: SouthWest Florida, USA
Contact:
Contact crythias

Re: Don't apear type and service of tickets in fronted of cu

Post by crythias »

enable type and service overall, then enable it in sysconfig for the customer screen.
OTRS 6.0.x (private/testing/public) on Linux with MySQL database.
Please edit your signature to include your OTRS version, Operating System, and database type.
Click Subscribe Topic below to get notifications. Consider amending your topic title to include [SOLVED] if it is so.
Need help? Before you ask
Top
ioviedo
Znuny newbie
Posts: 63
Joined: 22 Jan 2013, 19:26
Znuny Version: 3.1.12
Real Name: Iván Oviedo
Company: ESPOl

Re: Don't apear type and service of tickets in fronted of cu

Post by ioviedo »

Thanks Cintias I could resolve the problem.
Top
Post Reply

Return to “Help”