Hello for all,
I have question, about regarding functionality in the ticket. I added an answer - empty answer, everything works. But I would need to turn off the reply all function. Do you think this is realistic?
Thank you in advance!
Turn off function reply all
Moderator: crythias
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- Znuny newbie
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- Real Name: Jan Kotek
Turn off function reply all
Znuny 7.0.17, CentOS 9, MariaDB
Re: Turn off function reply all
Hi,
actually you can turn it off via ACL AFAIK.
But why disable mail functionality?
Flo
actually you can turn it off via ACL AFAIK.
But why disable mail functionality?
Flo
OTRS 8 SILVER (Prod)
OTRS 8 auf Debian 11 (Test)
Znuny 7.x latest version testing auf Debian 11
-- Ich beantworte keine Forums-Fragen PN - No PN please
I won't answer to unfriendly users any more. A greeting and regards are just polite.
OTRS 8 auf Debian 11 (Test)
Znuny 7.x latest version testing auf Debian 11
-- Ich beantworte keine Forums-Fragen PN - No PN please
I won't answer to unfriendly users any more. A greeting and regards are just polite.
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- Znuny newbie
- Posts: 4
- Joined: 23 Apr 2024, 13:30
- Znuny Version: 7.0.17
- Real Name: Jan Kotek
Re: Turn off function reply all
Hello,
I dont want turn off mailfunction, just function reply all.
I dont want turn off mailfunction, just function reply all.
Znuny 7.0.17, CentOS 9, MariaDB
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- Administrator
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Re: Turn off function reply all
Hi,
There is no configuration for this since it part of AgentTicketCompose and only shown if there are more than one recipient. What's the use case for disabling this? Maybe it can be achieved in another way.
- Roy
There is no configuration for this since it part of AgentTicketCompose and only shown if there are more than one recipient. What's the use case for disabling this? Maybe it can be achieved in another way.
- Roy
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Use a test system - always.
Do you need professional services? Check out https://www.znuny.com/
Do you want to contribute or want to know where it goes ?