[OTRS5] How to keep individual sort settings

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okanokouji
OTRS newbie
Posts: 1
Joined: 11 Oct 2017, 10:54
OTRS Version?: 5.0.23
Real Name: Koji Okano
Company: DTP

[OTRS5] How to keep individual sort settings

Postby okanokouji » 12 Oct 2017, 12:02

Hello everybody.

We are using OTRS 5.0.23 on my team.
I understand a default sort setting method of the OTRS's dashboard.
But, I don't understand the sort settings saved individually.
Therefore, when the agent logged back in to OTRS, the sort setting was the default.

How to keep individual sort settings method?

Thanks.

//Koji Okano

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