Update CMDB CIs

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monson9
Znuny newbie
Posts: 2
Joined: 27 Jul 2017, 08:09
Znuny Version: 5.0.20

Update CMDB CIs

Post by monson9 »

Hello,

I have created CMDB CIs with Import/Export.
I'm trying to update CMDB CIs with WEB Service(REST request),
but they can't be updated with no errors.
Are CMDB CIs(imported with Import/Export) locked?
Let me know how can I solve this.

Thanks
RStraub
Znuny guru
Posts: 2210
Joined: 13 Mar 2014, 09:16
Znuny Version: 6.0.14
Real Name: Rolf Straub

Re: Update CMDB CIs

Post by RStraub »

There is no difference how they were created.


What does your webrequest look like ?
Currently using: OTRS 6.0.14 -- MariaDB -- Ubuntu 16 LTS
monson9
Znuny newbie
Posts: 2
Joined: 27 Jul 2017, 08:09
Znuny Version: 5.0.20

Re: Update CMDB CIs

Post by monson9 »

I found my way to import data wad bad.
All attributes were not imported from my csv,so some attributes were null.
I tried to import again(CSV contains all attiribute),and then updated with WEB service.
It was succeeded.
Than you for your reply,RStraub.
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