To add a new button in the Actions pane, simply add a string to line 23 of file AdminCustomerUser.dtl,
For example, I've added it to create a quick ticket to see a photo.
Place this information to those who want to add some function in more:)
<!-- dtl:block:ActionOverview -->
<li>
<a href="$Env{"Baselink"}Action=$Env{"Action"};Nav=$LQData{"Nav"}" class="CallForAction"><span>$Text{"Go to overview"}</span></a>
</li>
<li>
<!--<a href="$Env{"Baselink"}Action=AgentTicketPhone&Subaction=StoreNew&ExpandCustomerName=1&From=$QData{"UserLogin"}" class="CallForAction"> span>$Text{"Go to overview"}</span></a>-->
<a href="http://tifpaese.dyndns.biz/otrs/index.p ... omerName=1" class="CallForAction"><span>Apri ticket</span></a>
</li>
Add new action button in AdminCustomerUser
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skizzo88
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Add new action button in AdminCustomerUser
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Configer
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Re: Add new action button in AdminCustomerUser
i do see a differance! sorry. But i hoped you know how to change the other fields, like where you fill in the customers info.
because i would like to add another field to that to expand the costumers info. Do you maby know how to do that?
because i would like to add another field to that to expand the costumers info. Do you maby know how to do that?