Pull Additional Customer Data into Dynamic Field for Process Ticket

Dont create your support topics here! No new topics with questions allowed!

Moderator: crythias

Forum rules
Dont create your support topics here! No new topics with questions allowed!
Post Reply
5of5
Znuny newbie
Posts: 24
Joined: 24 Feb 2017, 18:37
Znuny Version: 5.0.16
Real Name: Tom Stiffler
Company: Concurrent Technology Corp.

Pull Additional Customer Data into Dynamic Field for Process Ticket

Post by 5of5 »

Here is a step-by-step PDF on pulling LDAP Customer data into a dynamic field that can be used in a Process Ticket. It took us a couple of days to figure this out, so I hope it helps save you some time while working on your implementation. These notes are from v5.0.16. Feel free to message me if you have any questions.
LDAP fields available in process ticket.pdf
You do not have the required permissions to view the files attached to this post.
Post Reply