Code: Select all
[ 'UserLogin', 'Username', 'login', 1, 1, 'var', '$Env{"CGIHandle"}?Action=AgentTicketSearch;Subaction=Search;CustomerUserLogin=$Data{"UserLogin"}', 0 ],
[ 'UserEmail', 'Email', 'email', 1, 1, 'var', '$Env{"CGIHandle"}?Action=AgentTicketCompose&ResponseID=1&TicketID=$Data{"TicketID"}&ArticleID=$Data{"ArticleID"}', 0, 'OTRSPopup_TicketAction' ],
[ 'UserStreet', 'Street', 'street', 1, 0, 'var', 'http://maps.google.com/?q=$Data{"UserStreet"},$Data{"UserCity"},$Data{"UserZip"}', 0, "_blank" ],
The second one is from Defaults.pm and is basically a quick compose reply.
The third looks up a Google Map of the address.