Adding Custom Fields

Moderator: crythias

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bksmith101
Znuny newbie
Posts: 6
Joined: 10 Oct 2010, 19:43
Znuny Version: 2.4

Adding Custom Fields

Post by bksmith101 »

I am looking for a way to add custom fields to the ticket screen. Can anyone add some insight on how this can be done?

Also, has anyone found a way to add a subject tree or categorization to these tickets?

Thanks
crythias
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Joined: 04 May 2010, 18:38
Znuny Version: 5.0.x
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Re: Adding Custom Fields

Post by crythias »

You can use your own web form and send all the other info fields as part of the body of an email or SOAP to the the ticket engine.
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