Can I Customize the ConfigItem Search? [Solved]

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Amukinado
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Can I Customize the ConfigItem Search? [Solved]

Post by Amukinado »

Hi. When I have to search through Config Item's of a certain tipe, some of them don't have a name, and it's not simple to search for it's number.

Can I customize the search page so that I can search more fields for that specific CI or for all kind of CI's.

Thanks in advance

Regards
Bruno Barosa
Last edited by Amukinado on 06 Jul 2010, 10:52, edited 1 time in total.
OTRS V3.2.8 - ITSM 3.2.6 - Cent OS 5.9x64
Amukinado
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Joined: 02 Jun 2010, 15:52
Znuny Version: 3.2.8
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Re: Can I Customize the ConfigItem Search?

Post by Amukinado »

Hello!!!

I've been navigating through the sysconfig but can't find nothing that changes the Config Item Search Options... No one with more information?

Regards
Bruno
OTRS V3.2.8 - ITSM 3.2.6 - Cent OS 5.9x64
jojo
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Re: Can I Customize the ConfigItem Search?

Post by jojo »

It is done in the declaration of the Config Item Classes.
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Amukinado
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Re: Can I Customize the ConfigItem Search?

Post by Amukinado »

Hi. Thank u for your reply.

If you are talking about the "Searchable=>1", that's not it. This allows you to search a pre defined value stored on the DB, to input on that specified field. It doesn't changes the search page when you click on Config Item>Search. Well at least, I couldn't do it that way.

Any more ideas?

Regards
Bruno
OTRS V3.2.8 - ITSM 3.2.6 - Cent OS 5.9x64
Amukinado
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Re: Can I Customize the ConfigItem Search?

Post by Amukinado »

I'm sorry... you are just soooooo right! lol!

Retested it. Working. Thank you.
OTRS V3.2.8 - ITSM 3.2.6 - Cent OS 5.9x64
Amukinado
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Joined: 02 Jun 2010, 15:52
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Re: Can I Customize the ConfigItem Search? [Solved]

Post by Amukinado »

Is there a way to put the custom search field above the Deplyoment State and Incident State?

Regards
Bruno
OTRS V3.2.8 - ITSM 3.2.6 - Cent OS 5.9x64
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