I would like to put a restriction in place to keep the tickets view. (Frontend)
Limit the view of Dashbaord, QueueView tickets based on the CustomerID parameter.
I set up an ACL.
Action [RegExp] AgentTicket *
I have no rights on Tickets but I still see the tickets in my dashboard and QueueView
I add AgentTicketOverview in ACLKeysLevel3 :: Actions ### 100-Default in
Ticket → Core :: TicketACL.
It does not work .
Can you help me ?
Thank you in advance,