Hello Team,
I did some apache webserver and linux security hardening configurations but am now unable to access the otrs index page as it returns the error below
FATAL ERROR
Can't write '/opt/otrs/var/tmp/CacheFileStorable/TemplateProvider/c/5/c5a66f2f443badafb2cac17622162aa3': Permission denied
Any assistance please
FATAL ERROR WHEN ACCESSING THE OTRS INDEX PAGE
Moderator: crythias
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- Znuny newbie
- Posts: 28
- Joined: 19 Feb 2018, 14:04
- Znuny Version: OTRS VERSION 6
- Real Name: Denis Kalega
- Company: BRAC Finace Ltd
Re: FATAL ERROR WHEN ACCESSING THE OTRS INDEX PAGE
revert your cahnges.
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
-
- Znuny newbie
- Posts: 28
- Joined: 19 Feb 2018, 14:04
- Znuny Version: OTRS VERSION 6
- Real Name: Denis Kalega
- Company: BRAC Finace Ltd
Re: FATAL ERROR WHEN ACCESSING THE OTRS INDEX PAGE
Thanks Jojo i reset Selinux back to disabled mode and otrs worked fine afterwards