OTRS 6

Moderator: crythias

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aeg
Znuny newbie
Posts: 42
Joined: 02 Mar 2017, 15:53
Znuny Version: 5.0.4

OTRS 6

Post by aeg »

Hi,

I recently updated one of my dev server from OTRS 5.0.4 to 6.0.5. There are few changes that I notices.
I was wondering if you know if it possible to sync user pictures from active directory to the display picture "avatar?"
Also it would be nice to connect MS exchange to the OTRS calendar, so I can see appointment from Outlook and vice versa. is that possible?
wurzel
Znuny guru
Posts: 3224
Joined: 08 Jul 2010, 22:25
Znuny Version: x.x.x
Real Name: Florian

Re: OTRS 6

Post by wurzel »

Hi,

the gravatar uses the gravatar.com engine or you can disable it. As far as I know there is no possibility
to use other 3rd party syncs for pictures.

The Exchange Calendar can not be synchonised. But you can use Outlook to subscribe to the OTRS calendar.

Florian
OTRS 8 SILVER (Prod)
OTRS 8 auf Debian 11 (Test)
Znuny 7.x latest version testing auf Debian 11

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StarDestroyer
Znuny newbie
Posts: 20
Joined: 05 Sep 2013, 22:26
Znuny Version: 5.0.x
Real Name: Jake
Company: Hilite International

Re: OTRS 6

Post by StarDestroyer »

I had both these questions as I was testing the upgrade to v6.

The answer to the second question (Exchange calendar sync) doesn't surprise me.

I've done some very minor digging around and it looks like the avatar image was written to be extensible... so somebody just needs to write the code to have AD images be an option for Frontend::AvatarEngine.
OTRS 5.0.x on CentOS 6 w/MySQL Database
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