How to delete tickets older than 100 days?
I tried to use a general agent but there is a possibility to select the range only up to 60 days in advance.
Deleting tickets older than x days
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Deleting tickets older than x days
OTRS 4.0.19/6.0.26, openSUSE 12, MySQL 5.5
KodIT Usługi Informatyczne - Odzyskiwanie danych Poznań - Serwis Komputerowy
KodIT Usługi Informatyczne - Odzyskiwanie danych Poznań - Serwis Komputerowy
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Re: Deleting tickets older than x days
Hi.
Seem that you can't directly as you said the developers fixed the limit to 60 days. You could use 3 or 4 month instead (90-120 days)?
Seem that you can't directly as you said the developers fixed the limit to 60 days. You could use 3 or 4 month instead (90-120 days)?
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OTRS Community 6.0.11
Debian 9.0
MariaDB
OTRS Community 6.0.11
Debian 9.0
MariaDB
Re: Deleting tickets older than x days
use another timing, like 3 month, 10 weeks etc
are you really on 6.0.8 or 4.0.19
there are several security issues, you should update
are you really on 6.0.8 or 4.0.19
there are several security issues, you should update
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"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
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- Znuny newbie
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Re: Deleting tickets older than x days
Christianclavet - you are great.christianclavet wrote: ↑27 Aug 2018, 21:27 Seem that you can't directly as you said the developers fixed the limit to 60 days. You could use 3 or 4 month instead (90-120 days)?
A simple solution, and what effective. I did not think about it
OTRS 4.0.19/6.0.26, openSUSE 12, MySQL 5.5
KodIT Usługi Informatyczne - Odzyskiwanie danych Poznań - Serwis Komputerowy
KodIT Usługi Informatyczne - Odzyskiwanie danych Poznań - Serwis Komputerowy