Hi,
this is my situation:
I have 2 otrs system.
1) OTRS Version 3.3.10
2) OTRS Version 6.0.2
From web interface of first server, i can click (from inside ticket) "forward" to be able to send mail on 2° system and create a new ticket.
but if before sending i upload a new attachment, on the new created ticket on second server, that attachment is not present.
Any reason about this problem?
Sorry for my approximate english.
Tnks in advance.
PS:I have attached the "Comunication Log" in this post
Attachment OTRS "problem"
Moderator: crythias
Attachment OTRS "problem"
You do not have the required permissions to view the files attached to this post.