Customer History on Action "AgentTicketPhone"

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Gl3d50N
Znuny newbie
Posts: 29
Joined: 25 Jan 2017, 13:43
Znuny Version: 5.0.10

Customer History on Action "AgentTicketPhone"

Post by Gl3d50N »

Hi all,

I have a problem with my customer history in my "AgentTicketPhone" action, my problem is the history not shows only the tickets from the customer i selected, shows from all customers.

Someone has passed this issue?

Thanks for help me!!!
root
Administrator
Posts: 3934
Joined: 18 Dec 2007, 12:23
Znuny Version: Znuny and Znuny LTS
Real Name: Roy Kaldung
Company: Znuny
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Re: Customer History on Action "AgentTicketPhone"

Post by root »

Hi,

I'm pretty sure that when you talk about customer you really talk about the customer user. The action shows you all tickets which have the same customerid, that's the reason.

- Roy
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