URGENT : NEED Actual article format as printout

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sameer615
Znuny newbie
Posts: 38
Joined: 16 Aug 2017, 11:26
Znuny Version: OTRS 5
Real Name: sameer sardar
Company: ENS

URGENT : NEED Actual article format as printout

Post by sameer615 »

Hi,

We need to print the article as OTRS shows in in browser,

for eg: Article has pictures, tables, or other mail stuff. I need to print the article (mail) as it is.

please support, i can pay for the support ....


Thanks
jojo
Znuny guru
Posts: 15019
Joined: 26 Jan 2007, 14:50
Znuny Version: Git Master
Contact:

Re: URGENT : NEED Actual article format as printout

Post by jojo »

Not possible without development, but for sure you can contact our sales team for an estimation
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master

Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
sameer615
Znuny newbie
Posts: 38
Joined: 16 Aug 2017, 11:26
Znuny Version: OTRS 5
Real Name: sameer sardar
Company: ENS

Re: URGENT : NEED Actual article format as printout

Post by sameer615 »

jojo wrote:Not possible without development, but for sure you can contact our sales team for an estimation
That's okay,
I'm using the free version of OTRS(5.0.22),
can you provide me a plugin or package so that i can install it and get the solution on the existing OTRS.
and for that you or your sales team can set an amount for that.
jojo
Znuny guru
Posts: 15019
Joined: 26 Jan 2007, 14:50
Znuny Version: Git Master
Contact:

Re: URGENT : NEED Actual article format as printout

Post by jojo »

  • 5.0.22 is outdated and unsecure
  • we only support the OTRS Business Solution
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master

Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
reneeb
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Posts: 5018
Joined: 13 Mar 2011, 09:54
Znuny Version: 6.0.x
Real Name: Renée Bäcker
Company: Perl-Services.de
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Re: URGENT : NEED Actual article format as printout

Post by reneeb »

There are also other companies offering OTRS services... viewtopic.php?f=104&t=8247&p=89605#p32500
Perl / Znuny development: http://perl-services.de
Free Znuny add ons from the community: http://opar.perl-services.de
Commercial add ons: http://feature-addons.de
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