what I need : convert dat file into eml .
what i tried :
installed ConvertWinmailDat.opm
using command
perl bin/otrs.Console.pl Admin::Package::Install --location ConvertWinmailDat.opm
successfully installed ...no error ....
Now, its converting dat to eml .
but data format of eml file is being manipulated .
for instance screenshots are given below:
original file data :
affected file data:
WinmailDat eml file issue
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WinmailDat eml file issue
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Re: WinmailDat eml file issue
Can you send me a sample email that contains such a winmail.dat file (please provide that sample without any sensitive data). I will look at the issue then.
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Re: WinmailDat eml file issue
as i have an email with winmail.dat file which contains sensitive data that i cannot send, and the ConvertWinmailDat package installed in My OTRS.reneeb wrote:Can you send me a sample email that contains such a winmail.dat file (please provide that sample without any sensitive data). I will look at the issue then.
So i have uninstalled the package and sent the test mail to the otrs but its still converting the dat into eml file and data also being manipulated .
So i cannot send the winmail.dat file.
please provide a solution
Re: WinmailDat eml file issue
Configure your Exchange correctly so it will not send out Winmail.dat files....
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
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"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
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Re: WinmailDat eml file issue
We are using gmail SMTP sending an outlook file as an attcahmentjojo wrote:Configure your Exchange correctly so it will not send out Winmail.dat files....
and when it comes to OTRS it shows .dat file
.
Re: WinmailDat eml file issue
winmail.dat is a proprietary format of Microsoft. So check your process not to forward this kind of files, just the content you need
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
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Never change Defaults.pm! :: Blog
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"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
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Re: WinmailDat eml file issue
OKay ... Thanks a lot.
It was a great help, finally i got the exact issue.
Thanks a lot again.
Really appreciate it ....
It was a great help, finally i got the exact issue.
Thanks a lot again.
Really appreciate it ....
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Re: WinmailDat eml file issue
tried using Microsoft POP. (i was using multiple different POPs)
converting perfectly ...
converting perfectly ...