possibility to reset the ticket IDs at the start of a new year?

Moderator: crythias

Post Reply
Thomymaster
Znuny newbie
Posts: 76
Joined: 26 Sep 2016, 10:50
Znuny Version: 5.0.12
Company: MPImF Heidelberg

possibility to reset the ticket IDs at the start of a new year?

Post by Thomymaster »

Hi

Currenty my latest ticket ID is: 1800102

-Is there a possibility to reset the ticket IDs at the beginning of a new year so that they start with: 1800001?



Best,
Thomas
OTRS 5.0.12 on Ubuntu 14.04 LTS
OTRS 5.0.27 on Ubuntu 16.04 LTS
Post Reply