Create new agent via API REST

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sgiganti
Znuny newbie
Posts: 4
Joined: 14 Dec 2017, 12:16
Znuny Version: 6PatchLvl2
Real Name: Sergio Giganti

Create new agent via API REST

Post by sgiganti »

Hi everybody!

I was trying to create a Web Service on OTRS to create new agents via API REST, but I can't find anything useful.
Is there any chance to achieve that?

Do I have to find another way to do it?

Thank you in advance.
reneeb
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Re: Create new agent via API REST

Post by reneeb »

There's no module for that, yet. You would have to develop it... A good start are the operations that are shipped with OTRS: https://github.com/OTRS/otrs/tree/maste ... /Operation
Perl / Znuny development: http://perl-services.de
Free Znuny add ons from the community: http://opar.perl-services.de
Commercial add ons: http://feature-addons.de
sgiganti
Znuny newbie
Posts: 4
Joined: 14 Dec 2017, 12:16
Znuny Version: 6PatchLvl2
Real Name: Sergio Giganti

Re: Create new agent via API REST

Post by sgiganti »

Thank you Reneeb for your answer.

Unfortunately, I've never developed in Perl so I'm stuck now.
Did anybody in here developed something useful?
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