Remove ystem Email Addresses Management

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Basha
Znuny newbie
Posts: 9
Joined: 14 Dec 2017, 20:32
Znuny Version: OTRS v 5

Remove ystem Email Addresses Management

Post by Basha »

Hello,

How can i remove System Email Addresses Management as attached,

i have 4 emails i need to remove all except one of them to be manage as System Email Addresses,

Because Agents sometimes sent mails through this accounts.

Please find attached screenshot,

And i can't make it as invalid.

Thank You
Basha
Znuny newbie
Posts: 9
Joined: 14 Dec 2017, 20:32
Znuny Version: OTRS v 5

Re: Remove ystem Email Addresses Management

Post by Basha »

Can anyone help me please.
jojo
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Re: Remove ystem Email Addresses Management

Post by jojo »

Please explain your question in clear and understandable english
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Basha
Znuny newbie
Posts: 9
Joined: 14 Dec 2017, 20:32
Znuny Version: OTRS v 5

Re: Remove ystem Email Addresses Management

Post by Basha »

I need to remove these mails. :D

Thank You
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jojo
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Re: Remove ystem Email Addresses Management

Post by jojo »

only possible via sql (but not suggested as it might break the system. So if they are used set them to invalid
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Basha
Znuny newbie
Posts: 9
Joined: 14 Dec 2017, 20:32
Znuny Version: OTRS v 5

Re: Remove ystem Email Addresses Management

Post by Basha »

Thank you for your help,

But only valid is applicable how can i change to invalid ?

Regards
wurzel
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Re: Remove ystem Email Addresses Management

Post by wurzel »

Hi,

actually your first two mails on the screenshot are invalid.

Flo
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