OTRS 6 to 7 migration on ORACLE database problem

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naimson
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OTRS 6 to 7 migration on ORACLE database problem

Post by naimson »

Hello, we have an existing production OTRS 5 which running on CentOS 6 . We want to update to latest OTRS 6. But unfortuneatly , it is impossible to update existing server Centos 6 to 7(because we need at least perl 5.16 _ .

So is there any tutorial or something like this ?
root
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Re: OTRS 6 to 7 migration on ORACLE database problem

Post by root »

Hi,

It is possible to update the Perl to a newer version. But keep in mind that you have to keep all manually installed programs up-to-date on your own. It would never recommend this. Use a new OS installation for OTRS. If you Oracle is bound to the CentOS 6 machine adjust your listener and connect from the new server via tcp/ip.

And to answer your question: I don't know any tutorial for this.

- Roy
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Re: OTRS 6 to 7 migration on ORACLE database problem

Post by zzz »

Hello naimson,

as root already mentioned, updating the Perl version on your old machine might come with some side effects.

If updating to the newest CentOS version is no option, an alternative would be to install perlbrew with a supported Perl version and use it for your OTRS.
Can't help with that, though :?.

Best regards
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naimson
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Re: OTRS 6 to 7 migration on ORACLE database problem

Post by naimson »

root wrote:Hi,

It is possible to update the Perl to a newer version. But keep in mind that you have to keep all manually installed programs up-to-date on your own. It would never recommend this. Use a new OS installation for OTRS. If you Oracle is bound to the CentOS 6 machine adjust your listener and connect from the new server via tcp/ip.

And to answer your question: I don't know any tutorial for this.

- Roy

OK what do you think about this http://otrs.ru/forum/viewtopic.php?f=4&t=4393 (except there is not MYSQL)
root
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Re: OTRS 6 to 7 migration on ORACLE database problem

Post by root »

¯\_(ツ)_/¯ Can't read this.
Znuny and Znuny LTS running on CentOS / RHEL / Debian / SLES / MySQL / PostgreSQL / Oracle / OpenLDAP / Active Directory / SSO

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naimson
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Re: OTRS 6 to 7 migration on ORACLE database problem

Post by naimson »

root wrote:¯\_(ツ)_/¯ Can't read this.
Sorry , please use something like https://translate.yandex.ru/translate
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