Hi,
I have OTRS 6 installed linked with my LDAP.
Everything is working quite ok on that part but some of my users have "special characters" in their name.
For example my user "François Collerette" is shown as "François Collerette".
This seems to be linked to the LDAP "clients" only.
Does anyone have a clue what is going on ?
Thanks for your help.
Problem with "special characters" for user coming from LDAP
Moderator: crythias
-
- Znuny newbie
- Posts: 24
- Joined: 27 Dec 2017, 20:40
- Znuny Version: 6.0.2-03
-
- Znuny newbie
- Posts: 24
- Joined: 27 Dec 2017, 20:40
- Znuny Version: 6.0.2-03
Re: Problem with "special characters" for user coming from LDAP
Well, it looks like I had to ask the question to fin my answer.
I added this to my LDAP parameters
$Self->{CustomerUser} = {
Module => 'Kernel::System::CustomerUser::LDAP',
Params => {
SourceCharset => 'utf-8',
DestCharset => 'utf-8',
I added this to my LDAP parameters
$Self->{CustomerUser} = {
Module => 'Kernel::System::CustomerUser::LDAP',
Params => {
SourceCharset => 'utf-8',
DestCharset => 'utf-8',