PictureUpload not working in Agent portal

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bgervasi
Znuny newbie
Posts: 14
Joined: 06 Jun 2011, 19:18
Znuny Version: 3.08

PictureUpload not working in Agent portal

Post by bgervasi »

Hi,
I have upgraded to otrs 5.0.23 and I am currently not able to upload or "drag and drop" images in ticket body. It works for customer.pl, but not in agent. I do not have any errors but, "Incorrect server response" and in developer log,

I get: [CKEDITOR] For more information about this error go to http://docs.ckeditor.com/#!/guide/dev_e ... onse-error
jojo
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Re: PictureUpload not working in Agent portal

Post by jojo »

as it works for me like a charm since years it is most likely an issue with your browser, additional packages, js blocker etc
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bgervasi
Znuny newbie
Posts: 14
Joined: 06 Jun 2011, 19:18
Znuny Version: 3.08

Re: PictureUpload not working in Agent portal

Post by bgervasi »

As I said, it works for customer.pl, so I do not think it is a browser issue. Also, tested a few browsers and I have asked others to test too. Same error.

Thanks
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