Statistics » Add -> Static greyed out?

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Niels2570
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Statistics » Add -> Static greyed out?

Post by Niels2570 »

Hi,

I'm running OTRS 5.0.23 on RHEL 7 I would like to use the Static option under Statistics -> Add.

Except I can't click on it, it's grey, how do I activate this ?

I have added a screen dump.

Regards,
Niels
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zzz
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Re: Statistics » Add -> Static greyed out?

Post by zzz »

Hello Niels,

you have to create a Perl module to use this kind of statistic (Kernel/System/Stats/Static/), which gives you the possibility to use your own input fields, output style and SQL queries.

Best regards
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coolmf
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Re: Statistics » Add -> Static greyed out?

Post by coolmf »

From the screenshot: Complex statistics that cannot be configured.

So it looks to me like you have to import that type of statistic.

Take a look at the manual: http://doc.otrs.com/doc/manual/admin/5. ... odule.html
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Niels2570
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Joined: 16 May 2011, 15:11
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Re: Statistics » Add -> Static greyed out?

Post by Niels2570 »

Thanks for the replies !
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