Did you tried UserID?
yes i have tried UserID but its not working ... Actually i want to implement click to call so i have tried above method.... now I am trying to implement this from AgentTicketZoom.tt file ...
i want userphone with the link ( https://192.168.2.11/clickcall/OtrsC2C.php?num=9876543210&ticketid=7&agentid=1
)AgentID or Agent login or agent email(Any information related to logged in agent ) is needed ..
help is needed .... plz suggest something ..
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