OTRS beginner here. I would like to know if there's a way to list linked Tickets in a dynamic way in a template like the example here:
Situation:
Ticket 0001 with 3 linked ticket "normal" relationship (0002-0003-0004)
Template:
Code: Select all
Hi,
the ticket <OTRS_TICKET_TicketNumber> have this linked tickets:
<OTRS_TICKET_LinkedTicketNumberList>
Thanks
Thanks in advance.
Emiliano