OTRS 5 on a shared Host

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skopus
Znuny newbie
Posts: 1
Joined: 23 Oct 2017, 20:25
Znuny Version: 5.0.23

OTRS 5 on a shared Host

Post by skopus »

Hi,

I read a few articles about people who are using OTRS 5 on a shared Web Host. I would like to try this too, for We just have an ordinary Web Server.

Is there a tutorial for this?

So far I tried to just open the index.pl in an apache webserver. I installed the missing Perl Modules via cpanm and gave the lib path to the index.pl. But all I get are errors about missing modules and no Page in the browser.

Is there something I need to know? Can some one give me a prod in the right direction?

Thanks!
jojo
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Re: OTRS 5 on a shared Host

Post by jojo »

you need permissions to configure the webserver. OTRS should be the only application on the server (it is not a webpage, it is an application). Please refer to the installation docs on http://doc.otrs.org/
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
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nedmaj
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Re: OTRS 5 on a shared Host

Post by nedmaj »

Hi,

Post your Apache log files here would be useful.
Samuel

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