Restore

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ronaldjerardmedina
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Restore

Post by ronaldjerardmedina »

Hi,

I got an OTRS 5.0.11 i created a backup of it. Is it ok to restore it on a freshly installed otrs 5.0.23?
The reason why i dont just upgrade it is that im going to transfer it to a different server so i guess i can save time by doing so. Is this possible?
Thanks in Advance.
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zzz
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Re: Restore

Post by zzz »

Hey Ronald,

yes, that's absolutely fine.

Good luck
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ronaldjerardmedina
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[SOLVED] Re: Restore

Post by ronaldjerardmedina »

Hi zzz,

Thanks for the fast response. Be Blessed.
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jojo
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Re: Restore

Post by jojo »

Please only restorte the database and the config files.
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ronaldjerardmedina
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Re: Restore

Post by ronaldjerardmedina »

Hi jojo,

What do you mean by only restore database and config file?

BTW,

I currently restored my backup and some configs arent restored. where did i go wrong? my backup? or my restore?

backup script: ./opt/otrs/scripts/backup.pl -d /root/Desktop/Backups -t fullbackup

restore scrip: /opt/otrs/scripts/restore.pl -b <backup dir> -d /opt/otrs
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jojo
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Re: Restore

Post by jojo »

restore.pl will restore also all files, so 5.0.23 will be 5.0.11 afterwards-

you should be able to just restore the cvonfig files (via tar) and the database only via mysql tools.
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ronaldjerardmedina
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Re: Restore

Post by ronaldjerardmedina »

Hi Jojo,

Idid what you said but it seems like its not restoring everything. What did i miss?
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wurzel
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Re: Restore

Post by wurzel »

Hi,

did you follow the doc.otrs.org upgrade?
everything is documented well

Flo
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