Hi,
My OTRS server is running out of memory. I want to give "Apache MPM worker" a try (instead of "MPM prefork", which I think is the default), since it consumes much less memory.
But I don't know if OTRS is thread safe.
Does anybody knows if it's safe to use OTRS with "MPM worker" instead of "MPM prefork"?
Best regards!
https://httpd.apache.org/docs/2.4/mod/worker.html
https://perl.apache.org/docs/2.0/user/p ... e/mpm.html
[SOLVED] Does OTRS works with Apache MPM worker?
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[SOLVED] Does OTRS works with Apache MPM worker?
Last edited by nedmaj on 26 Sep 2017, 21:28, edited 1 time in total.
Samuel
Znuny 6.3.4 | OTRS 5.0.17
OS: Debian 11 | CentOS 6.5
Database: Postgres | Oracle 12.1
Number of agents: 450 | Number of customers: 20000 | Number of CIs: 30000
Znuny 6.3.4 | OTRS 5.0.17
OS: Debian 11 | CentOS 6.5
Database: Postgres | Oracle 12.1
Number of agents: 450 | Number of customers: 20000 | Number of CIs: 30000
Re: Does OTRS works with Apache MPM worker?
You have to use prefork
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
-
- Znuny expert
- Posts: 167
- Joined: 26 Nov 2014, 20:34
- Znuny Version: 6.3.4
- Real Name: Samuel Casimiro
- Company: Câmara dos Deputados
- Contact:
Re: Does OTRS works with Apache MPM worker?
Thanks, jojo!
I've realized that prefork parameters ServerLimit and MaxClients values were too high with no need. After define new values the memory problem was solved without compromise the overall performance.
I've realized that prefork parameters ServerLimit and MaxClients values were too high with no need. After define new values the memory problem was solved without compromise the overall performance.
Samuel
Znuny 6.3.4 | OTRS 5.0.17
OS: Debian 11 | CentOS 6.5
Database: Postgres | Oracle 12.1
Number of agents: 450 | Number of customers: 20000 | Number of CIs: 30000
Znuny 6.3.4 | OTRS 5.0.17
OS: Debian 11 | CentOS 6.5
Database: Postgres | Oracle 12.1
Number of agents: 450 | Number of customers: 20000 | Number of CIs: 30000