[SOLVED] Does OTRS works with Apache MPM worker?

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nedmaj
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[SOLVED] Does OTRS works with Apache MPM worker?

Post by nedmaj »

Hi,

My OTRS server is running out of memory. I want to give "Apache MPM worker" a try (instead of "MPM prefork", which I think is the default), since it consumes much less memory.

But I don't know if OTRS is thread safe.

Does anybody knows if it's safe to use OTRS with "MPM worker" instead of "MPM prefork"?

Best regards!

https://httpd.apache.org/docs/2.4/mod/worker.html

https://perl.apache.org/docs/2.0/user/p ... e/mpm.html
Last edited by nedmaj on 26 Sep 2017, 21:28, edited 1 time in total.
Samuel

Znuny 6.3.4 | OTRS 5.0.17
OS: Debian 11 | CentOS 6.5
Database: Postgres | Oracle 12.1
Number of agents: 450 | Number of customers: 20000 | Number of CIs: 30000
jojo
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Re: Does OTRS works with Apache MPM worker?

Post by jojo »

You have to use prefork
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nedmaj
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Joined: 26 Nov 2014, 20:34
Znuny Version: 6.3.4
Real Name: Samuel Casimiro
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Re: Does OTRS works with Apache MPM worker?

Post by nedmaj »

Thanks, jojo!

I've realized that prefork parameters ServerLimit and MaxClients values were too high with no need. After define new values the memory problem was solved without compromise the overall performance.
Samuel

Znuny 6.3.4 | OTRS 5.0.17
OS: Debian 11 | CentOS 6.5
Database: Postgres | Oracle 12.1
Number of agents: 450 | Number of customers: 20000 | Number of CIs: 30000
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