OTRS Version: 3.3.12
OS: CentOS 6.5
Database: mySQL 6.5
Perl Version: Perl 5.10.1
Hi,
We're in the process of migrating our A/D domain into our HQ's domain. User migrations will be done in phases.
We currently have OTRS set to Authenticate to our local domain. As users are migrated, we'll need to Authenticate to both domains.
Is there anyway to configure OTRS to Authenticate via LDAP to two A/D domains?
(Note: We've tried combining domains using LDS, however the SIDHistory attribute of migrated accounts misdirects to the disabled/migrated accounts and logins fail.)
Thanks for your help!
Multi-Domain (LDAP) Authentication
Moderator: crythias
-
- Administrator
- Posts: 3968
- Joined: 18 Dec 2007, 12:23
- Znuny Version: Znuny and Znuny LTS
- Real Name: Roy Kaldung
- Company: Znuny
- Contact:
Re: Multi-Domain (LDAP) Authentication
Hi Rich,
That's no problem. The only challenge is to determine which Active Directory attribute you use as the identifier.
E.g. the sAMAccountName could be a problem in a multi domain environment. Do you use authentication for agents and customer user? How does your configuration looks like?
- Roy
That's no problem. The only challenge is to determine which Active Directory attribute you use as the identifier.
E.g. the sAMAccountName could be a problem in a multi domain environment. Do you use authentication for agents and customer user? How does your configuration looks like?
- Roy
Znuny and Znuny LTS running on CentOS / RHEL / Debian / SLES / MySQL / PostgreSQL / Oracle / OpenLDAP / Active Directory / SSO
Use a test system - always.
Do you need professional services? Check out https://www.znuny.com/
Do you want to contribute or want to know where it goes ?
Use a test system - always.
Do you need professional services? Check out https://www.znuny.com/
Do you want to contribute or want to know where it goes ?