Problems with the fields

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TaxiAirportTransfer
Znuny newbie
Posts: 1
Joined: 16 Aug 2017, 23:34
Znuny Version: Orts 5s
Real Name: Fedric
Company: Taxi Airport Transfer
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Problems with the fields

Post by TaxiAirportTransfer »

I have a problem with the configuration when creating services in OTRS.

I need to create:

3 levels of services.

I need three fields, one for each level and that as you select a higher level, only appear the options corresponding to your second level and respectively to your third level, however the template only offers a level of Services which if I take everything The catalog as I plan to implement it, would be so long that users will not have the patience to read it complete to select the right option

This is exactly what a partner requests (viewtopic.php? F = 86 & t = 5004)

The solution is at the code level can someone help me?
jojo
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Joined: 26 Jan 2007, 14:50
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Re: Problems with the fields

Post by jojo »

this kind of setup is not needed as the service will be displayed as a tree with filtering (search) function in OTRS 5
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