Default next state of the ticket
Moderator: crythias
Default next state of the ticket
Hello, how can I set the default status when answering a request?
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- Administrator
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- Joined: 18 Dec 2007, 12:23
- Znuny Version: Znuny and Znuny LTS
- Real Name: Roy Kaldung
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Re: Default next state of the ticket
Hi,
Check the SysConfig for Frontend::Agent::Ticket::ViewCompose###StateDefault
- Roy
Check the SysConfig for Frontend::Agent::Ticket::ViewCompose###StateDefault
- Roy
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Use a test system - always.
Do you need professional services? Check out https://www.znuny.com/
Do you want to contribute or want to know where it goes ?